Sustainability Archives - LATTE Luxury News https://latteluxurynews.com/category/sustainability/ Wed, 29 Oct 2025 02:26:21 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.3 https://latteluxurynews.com/wp-content/uploads/2025/08/cropped-LATTE-Favicon-32x32.png Sustainability Archives - LATTE Luxury News https://latteluxurynews.com/category/sustainability/ 32 32 HX to reduce noise pollution in polar waters with new ‘silent boats’ https://latteluxurynews.com/2025/10/29/hx-silent-boats/ https://latteluxurynews.com/2025/10/29/hx-silent-boats/#respond Wed, 29 Oct 2025 02:26:20 +0000 https://latteluxurynews.com/?p=186694 HX silent boats

The launch of two fully electric “silent science boats” by HX Expeditions offers guest scientists and travellers the ability to study marine life “with minimal disturbance.” The new MK 5 vessels are equipped with RAD Propulsion’s RAD 40 drive system which the company described as “the most advanced electric drives on the market”. They will […]

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HX silent boats

The launch of two fully electric “silent science boats” by HX Expeditions offers guest scientists and travellers the ability to study marine life “with minimal disturbance.”

The new MK 5 vessels are equipped with RAD Propulsion’s RAD 40 drive system which the company described as “the most advanced electric drives on the market”. They will be deployed aboard HX’s MS Fram and hybrid-battery-powered MS Fridtjof Nansen, operating across the Arctic and Antarctic.

Both will serve as platforms for scientific research and as tools for guest-led science activities, aligning with HX’s mission to combine exploration with environmental stewardship by reducing reliance on traditional petroleum-based engines.

“Sound pollution is one of the most underestimated environmental impacts in these polar regions,” Dr. Verena Meraldi, HX’s Chief Scientist, said. “For wildlife under the surface—especially whales—noise can mean the difference between thriving and struggling. With these silent boats added to our hybrid-electric ships, we’re not just enhancing the experience for our guest scientists and guests; we’re reducing our environmental footprint in the places that need it most.”

Meanwhile, renowned marine scientist and HX Guest Scientist Dr. Ari Friedlaender highlighted how the new vessels will transform research conditions. “The silence of these vessels compared to traditional engines allows us to approach wildlife with far less disturbance, making our observations more natural,” he said. “It’s a game-changer for science in these remote environments.”

The new electric Zodiacs comply with IAATO (International Association of Antarctica Tour Operators) regulations and meet all safety and environmental standards. HX COO Iain McNeill described the launch as “the beginning of a fleet-wide transformation. “The long-term goal: to fully replace traditional combustion engine Zodiacs with clean, electric alternatives across the HX fleet,” he said.

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Hurtigruten’s positive impact confirmed by new report https://latteluxurynews.com/2025/10/20/hurtigruten-positive-impact-new-report/ https://latteluxurynews.com/2025/10/20/hurtigruten-positive-impact-new-report/#respond Sun, 19 Oct 2025 22:45:24 +0000 https://latteluxurynews.com/?p=186059 Hurtigruten positive impact

A new economic study has revealed the positive impact of Hurtigruten’s Norwegian coastal voyages, demonstrating how responsible cruise tourism can be a powerful force for local economic growth when sustainability and local value creation are prioritised. The “Ripple Report,” conducted by Menon Economics, found that Hurtigruten and its guests contribute NOK 2.6 billion (approximately $398 […]

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Hurtigruten positive impact

A new economic study has revealed the positive impact of Hurtigruten’s Norwegian coastal voyages, demonstrating how responsible cruise tourism can be a powerful force for local economic growth when sustainability and local value creation are prioritised.

The “Ripple Report,” conducted by Menon Economics, found that Hurtigruten and its guests contribute NOK 2.6 billion (approximately $398 million) annually through the purchase of goods and services along Norway’s coast. In 2024, nearly 200,000 guests travelled with the cruise line, generating 684,000 guest nights and supporting over 4,000 jobs nationwide.

“Tourism should be more than sightseeing. It must create value, jobs, and a positive impact on the communities it touches,” said Hurtigruten CEO Hedda Felin. “Our carefully managed approach shows how travel, and especially the cruise industry, can truly support local communities instead of straining or overwhelming them.”

Unlike large cruise ships that concentrate visitors in a few major ports, Hurtigruten’s smaller vessels, carrying around 500 passengers each, visit 34 ports along the Norwegian coast – many in communities with just a few hundred residents. This dispersal ensures tourism revenue is spread more evenly and reaches small businesses directly.

Hurtigruten positive impact

One such example is the village of Kjøllefjord, home to just 1,000 people, where local entrepreneur Jan Olav Evensen, has built a thriving adventure tourism business Arctic Coast in collaboration with Hurtigruten.

“Hurtigruten is the backbone of our operations,” said Evensen. “This partnership has created year-round jobs in local tourism. That’s incredibly important in a fishing village with so few residents.”

The report also highlights 208,000 excursions sold in Northern Norway in 2024, delivered in collaboration with 65 local operators, and over three million meals served onboard using products from 70 regional food and drink suppliers.

Earlier this year, Hurtigruten announced the expansion of its ‘Open Village’ program, which offers guests immersive experiences in remote communities like Træna, Bessaker, and Sæbø. As part of the initiative, the company contributes NOK 250 (around $38) per guest to each host village – a move designed to directly benefit local economies and preserve cultural heritage.

“The example we’re setting here in Norway can inspire change across our entire industry,” Felin added.

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Hurtigruten to embark on epic climate-neutral sailing https://latteluxurynews.com/2025/10/11/hurtigruten-climate-neutral-voyage/ https://latteluxurynews.com/2025/10/11/hurtigruten-climate-neutral-voyage/#respond Sat, 11 Oct 2025 03:14:00 +0000 https://latteluxurynews.com/?p=185697

Hurtigruten is set to make industry history on 29 October 2025 by embarking on its first climate-neutral biofuel sailing. Renowned for having one of the longest coastlines in the world, this groundbreaking 4,000-kilometre round trip will sail along the Norwegian coast from Bergen to Kirkenes and back, underscoring the company’s commitment to innovation and environmental […]

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Hurtigruten is set to make industry history on 29 October 2025 by embarking on its first climate-neutral biofuel sailing. Renowned for having one of the longest coastlines in the world, this groundbreaking 4,000-kilometre round trip will sail along the Norwegian coast from Bergen to Kirkenes and back, underscoring the company’s commitment to innovation and environmental stewardship.

The battery-hybrid ship MS Richard With will depart from Bergen on its regular coastal route, but for this milestone voyage, its tanks will be filled with 100% advanced biofuel.

The journey will be entirely climate neutral, which is the first of its kind on the traditional Bergen to Kirkenes route. Furthermore, the vessel will connect to shore power wherever available during the sailing.

MS Richard Wirth | Photo: Axel M. Mosler

“Our ships already sail on blended biofuel, but for the first time we will carry out the entire sailing on 100% advanced biofuel,” says Hedda Felin, CEO of Hurtigruten. “For us at Hurtigruten, it is important to do what we can to reduce emissions, and this voyage is an example of how biofuel can play a key role in achieving Norway’s climate goals.”

Major emissions cuts

Since 2022, Hurtigruten has invested €100m in technical and environmental upgrades to its fleet in order to reduce CO2 and NOx emissions. In parallel, the company has gradually phased in the use of biofuels.

This sailing will run on ‘HVO100’ (Hydrotreated Vegetable Oil), which is waste-based advanced biofuel from the energy supplier St1.

“Our long-term vision is to be able to sail completely emission-free in normal operation.”

Hedda Felin, CEO, Hurtigruten

“Advanced biofuels make it possible to achieve major emission cuts with our existing fleet. This is proven and safe technology, and at the same time can help protect the climate from large emissions created by the construction of new ships,” says Felin.

The biofuel powering Hurtigruten’s voyage is produced from renewable waste materials that are part of the natural cycle, making it inherently climate neutral.

Sea Zero

Hurtigruten is working in parallel with other solutions to reduce emissions, including through the company’s research and development program Sea Zero (launched in March 2022), where the goal is to design a ship that can sail without emissions in normal operation.

Sea Zero render

The project is a collaboration between Hurtigruten, Sintef and several other partners in the Norwegian maritime industry.

“Looking further into the future, we want to build new ships that reduce the total energy demand by 40 to 50 percent. We can then sail on batteries as the main source of energy, assisted by a number of innovative solutions such as sails, air lubrication of hulls, more efficient design and contra-rotating propellers,” Felin concluded.

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Community, conservation initiatives underpinning Sabi Sabi model https://latteluxurynews.com/2025/09/29/sabi-sabi-collection-tourism-community-development-conservation/ https://latteluxurynews.com/2025/09/29/sabi-sabi-collection-tourism-community-development-conservation/#respond Mon, 29 Sep 2025 06:28:51 +0000 https://latteluxurynews.com/?p=184981 Sabi Sabi safari

Greater understanding is required around tourism’s role in driving lasting community development and real conservation impact in South Africa, according to Sabi Sabi Collection Marketing Director Jacques Smit. Speaking during a recent media event in Sydney, Smit stressed that tourism is more than just a leisure activity. He described it as “not just a revenue […]

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Sabi Sabi safari

Greater understanding is required around tourism’s role in driving lasting community development and real conservation impact in South Africa, according to Sabi Sabi Collection Marketing Director Jacques Smit.

Speaking during a recent media event in Sydney, Smit stressed that tourism is more than just a leisure activity. He described it as “not just a revenue stream but a lifeline” for the people and ecosystems surrounding the Sabi Sabi Game Reserve.

The statement comes at a time when travellers are increasingly seeking more meaningful and ethical travel experiences, particularly in the wake of the pandemic. The reserve, which managed to continue operations and fund community initiatives during global lockdowns, is now using its platform to advocate for deeper, more sustainable forms of giving back.

“None of what we do in the community is possible without tourism,” Smit said. “Conservation without funding is only conversation.”

Sabi Sabi expansion

Sabi Sabi’s long-term commitment to its surrounding communities was particularly evident during the pandemic, when it resisted retrenchments and continued to support staff and local projects. “We guaranteed everybody’s jobs,” Smit said, noting that this stability has since inspired a new generation to view tourism not just as a job, but as a career path.

The reserve runs several year-long academies designed to train local youth in hospitality, wildlife guiding, and culinary skills. But beyond skills development, the reserve’s approach is grounded in community-led decision-making.

“Rather than us deciding what is needed, we’d like to go to the community and find out. That makes a difference for them,” Smit said, citing an example where the local school had no chairs, prompting the reserve to supply them based on feedback from teachers.

While there’s been an uptick in guests asking to volunteer or donate in person, a broader, more long-term approach is often required. “People say, ‘Can I paint a classroom?’” Smit pointed out. “It’s already been painted ten times. What we actually need is funding that allows projects to be sustainable.”

Sabi Sabi Collection encourages travellers to support through presence – by visiting lodges that reinvest tourism income directly into their surrounding communities. “By travelling to these places, you actually are making a huge difference,” he said.

Each of its properties will channel funding into the Sabi Sabi Foundation, whose efforts cover a wide range of essential services, from clean water access to healthcare support and female hygiene initiatives. The goal, according to Smit, is not charity but empowerment, driven by consistent, tourism-fuelled income.

As the reserve prepares to expand its footprint with new properties in Cape Town and northern South Africa, Smit’s message remains consistent: responsible tourism can fund real change.

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Signature shifts focus from ‘sustainability’ to ‘positive impact’ https://latteluxurynews.com/2025/09/13/signature-shifts-focus-from-sustainability-to-positive-impact/ https://latteluxurynews.com/2025/09/13/signature-shifts-focus-from-sustainability-to-positive-impact/#respond Fri, 12 Sep 2025 16:30:22 +0000 https://latteluxurynews.com/?p=183874 Travel Elevates Charity Auction and Dinner

Members and partners of Signature Travel Network raised over three-quarters of a million dollars at the network’s Owners’ Meeting last week in San Diego. Through silent and live auctions and other donation methods, the nearly 500 attendees raised about $763,000, with all proceeds going to the Global Impact Grant Program operated by Signature’s nonprofit arm, Travel Elevates.

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Travel Elevates Charity Auction and Dinner

Members and partners of Signature Travel Network raised over three-quarters of a million dollars at the network’s Owners’ Meeting last week in San Diego. Through silent and live auctions and other donation methods, the nearly 500 attendees raised about US$763,000, with all proceeds going to the Global Impact Grant Program operated by Signature’s nonprofit arm, Travel Elevates.

Since 2019, Travel Elevates has given 20 global grants worth US$1.5 million, along with US$645,000 in emergency relief. The Global Impact Grant Program has helped more than 25,000 students and teachers, built four technology centres, and assisted in the start-up of seven small businesses, mainly by women entrepreneurs.

An Updated Mission

This ambition to serve and better the communities in which it sends travellers has led Signature to update its mission statement, CEO Alex Sharpe announced to Owners’ Meeting attendees.

Previously comprising “to serve our members by creating industry-leading technology, marketing and training programs, while building strong preferred partnerships that deliver a differentiated travel experience,” the statement has been amended with an additional sentence:

“Though our nonprofit, Travel Elevates, we further this mission by serving global communities with positive impact travel.”

Vicky Gallion volunteering in Haiti

Vicky Gallion, Communications & Development Manager for Travel Elevates, told LATTE that Signature will fully integrate Travel Elevates into its DNA “100%.”

Sharpe noted that the mission is beneficial twofold: one, it’s the right thing to do for these destinations and their community and, two, it’s simply good for business. He explained that Travel Elevates is a big reason why many employees of Signature enjoy working at the company so much.

Gallion said this is even more important to Signature’s younger employees. She explained that the mindset of the network’s Gen Z employees—when it comes to programs that give back—is: “do you walk the walk or not?” They don’t want to hear about “someday;” it’s a requirement.

And, as Sharpe added, “If people are joining our team because they want to make an impact, would it be easier for you to recruit advisors if you had something that was meaningful [to offer them]? Would it make it easier for you to recruit customers because you have something meaningful?”

A Positive Impact—for Communities and Travellers

The launch of Travel Elevates and the subsequent integration into Signature’s operations has been a long time coming, said Nina Patel, Founder and Meaningful Travel Specialist with Vacations That Matter.

Nina Patel with women from Ride 4 a Woman in Bwindi, Uganda

Patel said her family’s past trips stood out most for the impact they created. “The immersion was so impactful that when we came back from a trip, that was the highlight,” she told LATTE. “It wasn’t the sites, it wasn’t the hotel, it wasn’t the beaches—although all of that mattered. Long after, when we look back, it was the impact that we made that was the most memorable part of the trip.”

Since launching her agency in 2011, Patel has noticed a serious shift in the way clients have considered positive impact travel. Back then, at best, it was only about “voluntourism”—travellers in search of a free trip. Now, “clients are gaining more knowledge and are asking for more sustainable and eco-conscious” experiences.

Pack for a Purpose—founded in 2009 and acquired by Signature in 2024—first changed how Patel’s clients traveled by encouraging them to get more financially and emotionally involved. “It’s about education, it’s about the journey and it’s clearly about evolving—and in a very positive way,” said Patel.

Connecting the Dots

A major focus of Gallion’s, Travel Elevates’ and Signature’s is making sure these grants are not a one-and-done-type of situation. They want to ensure that the money is continually reinvested into the community, focusing more on improving and less on sustaining. Hence the network’s focus on “positive impact” travel versus “sustainable” travel.

“At Regionals, I was able to unveil that we are going back to all our grantees and we’re asking them to step up—and they all are,” said Gallion. What does this mean? “They are going to make themselves available as a point person—almost a concierge” for travel advisors who are (or whose clients are) traveling to their destination to assist in booking on-the-ground tours and volunteer experiences.

Travel Elevates Charity Auction and Dinner

The reaction from advisors at those Regionals? Gallion said, “They just got so excited.” They must all know what Patel knows: these types of experiences make the most lasting impact for travellers (as well as those in the destination).

An integration into SigNet will allow Travel Elevates to offer these types of experiences the way Pack for a Purpose works within the network. When a Signature advisor goes to log an itinerary for a client, they will be able to see what grant recipients are located in the destination and how their clients can give back in a meaningful way.

“We’re going to connect the dots for them and make positive impact travel even easier,” said Gallion.

Patel added: “I think it’s the perfect resource. I used to have to do this research on my own,” vetting each individual foundation, which she said “was the most critical thing, because you don’t know what you don’t know.” This takes the guesswork out of it and provides confidence that she isn’t sending her clients to something that looks “great on the outside, but then you show up and it’s something completely different.”

A Lasting Impact

What Signature hopes is that this creates a ripple effect among travellers. Gallion explained that Signature hopes travelers will join a Travel Elevates experience once they learn how they can help on the ground—but she added the network would be just as happy if travelers find their own meaningful ways to support the community.

The goal, said Gallion, is to stay connected to these communities perhaps for years after Travel Elevates’ initial grant offering.

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Tourism Cares kicks off Summit in Thailand https://latteluxurynews.com/2025/09/09/tourism-cares-kicks-off-summit-in-thailand/ https://latteluxurynews.com/2025/09/09/tourism-cares-kicks-off-summit-in-thailand/#respond Mon, 08 Sep 2025 17:01:25 +0000 https://latteluxurynews.com/?p=183609 Wat Pak Nam Phasi Charoen and giant golden Buddha in Bangkok

Tourism Cares and the Tourism Authority of Thailand have kicked off its week-long Global Meaningful Travel Summit in Bangkok and Krabi. As the host destination for 2025, Thailand is showcasing its leadership in community-based and sustainable tourism, welcoming more than 40 travel and tourism executives, advisors and industry associations to exchange insights and commit to action.

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Wat Pak Nam Phasi Charoen and giant golden Buddha in Bangkok

Tourism Cares, a leading non-profit dedicated to advancing sustainability within the tourism industry, and the Tourism Authority of Thailand (TAT), have kicked off its week-long Global Meaningful Travel Summit in Bangkok and Krabi. As the host destination for 2025, Thailand is showcasing its leadership in community-based and sustainable tourism, welcoming more than 40 travel and tourism executives, advisors and industry associations to exchange insights and commit to action.

Now in its fifth year, the Tourism Cares Global Meaningful Travel Summit strengthens sustainable supply chain development, creates new opportunities for local businesses and educates the industry on responsible standards and best practices in sustainable tourism.

An aerial photo of the shores of Krabi province in Thailand

As part of the Summit this year, Tourism Cares and TAT will focus on four key areas:

  • Community impact: Illuminating how Thai organizations are using tourism to drive positive environmental, cultural and social impact.
  • Educational exchange: Tackling global sustainability issues through a local lens of Thai speakers and panelists who are championing destination stewardship, cultural heritage and responsible travel.
  • Immersive experiences: Building connections between the travel trade and local partners via meaningful tours and visits in Bangkok and Krabi.
  • Pledge-driven outcomes: Encouraging attendees to commit to actions that drive long-term positive change for their companies and destinations where they send or host travelers.

The Global Meaningful Travel Summit also highlights the evolving role of public-private partnerships between government, the travel industry and suppliers. Local partners—from grassroots organizations and small businesses to representatives from Thailand’s tourism sector—will share practical insights on stewardship and meaningful travel.

Putting Thailand’s People on the Map

Bang Kor Bua in Thailand

Over the past two years, TAT has invested in its commitment to sustainable tourism by partnering with Tourism Cares on initiatives that will generate long-term positive impact for its country.

In 2023, TAT launched its Tourism Cares Meaningful Travel Map of Thailand, which highlights vetted, sustainable enterprises, products, services, accommodations, and tours across the country. Today, the Meaningful Travel Map of Thailand includes more than 45 organizations across the country that work to focus on cultural heritage, environmental conservation and regenerative practices.

As part of the Global Summit, attendees will engage with several of the Map’s featured partners through immersive tours and experiences, including Bang Korbua Community Tourism Club, Ban Nai Nang Community, Laem Sak Community, Patom Organic Living, Poomjai Garden and the Varana Hotel.

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Big Five Tours becomes Certified B Corporation https://latteluxurynews.com/2025/08/22/big-five-tours-becomes-certified-b-corporation/ https://latteluxurynews.com/2025/08/22/big-five-tours-becomes-certified-b-corporation/#respond Thu, 21 Aug 2025 16:47:38 +0000 https://latteluxurynews.com/?p=182250 tree in Kenya

Big Five Tours & Expeditions is officially a Certified B Corporation, joining a global community of businesses that meet “the highest verified standards of social and environmental performance, transparency and accountability.”

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tree in Kenya

Big Five Tours & Expeditions (Big Five) is officially a Certified B Corporation, joining a global community of businesses that meet “the highest verified standards of social and environmental performance, transparency and accountability.” This achievement, the company said, “marks the beginning of an exciting chapter—one focused on not only honouring the legacy of ethical travel, but on building the future of the industry in collaboration with its most valuable ally: the travel advisor.”

A 52-Year Journey

Founded in 1973 by the late Mahen Sanghrajka, Big Five was born from a vision to offer not just tourism experiences, but “journeys that enrich lives, preserve heritage, and protect the natural world.” From the time he launched the company, Sanghrajka followed several principles that still guide the company: respect for local cultures, environmental stewardship, and a focus on doing what is right.

“Becoming a Certified B Corporation is both a milestone and a commitment that started with a conversation with my father in 2015,” said Ashish Sanghrajka, President of Big Five Tours & Expeditions. “It validates the work we’ve done for decades and inspires us to continue innovating responsibly.”

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The B Corp certification process is a months-long evaluation of the company’s impact across governance, workers, environment, community and customers. Every aspect of the company’s operations—from its supply chain to internal governance to environmental policies—was placed under a microscope. In addition, B Corp certification requires recertification every three years, with a mandate to improve.

How This Affects Advisors

Added Sanghrajka: “We went through this painstaking process for our advisors and their clients, because we believe proving what you say is really what you do, it’s not just necessary; it’s respectful.”

With this achievement, Big Five said it’s also building new tools, resources and storytelling frameworks to support advisors in their client relationships. By educating and equipping travel advisors, Big Five added that it’s aiming to ensure that responsible travel scales—not just in reach, but in depth of impact.

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Arctic Circle retreat Octola monitors clean air in world first https://latteluxurynews.com/2025/08/15/octola-air-particles-monitoring/ https://latteluxurynews.com/2025/08/15/octola-air-particles-monitoring/#respond Fri, 15 Aug 2025 00:16:26 +0000 https://latteluxurynews.com/?p=181658 Octola clean air

Arctic Circle ultra-luxury retreat Octola Private Wilderness has made history by becoming the world’s first travel destination to continuously monitor ultrafine air particles using advanced, research-grade technology.

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Octola clean air

Arctic Circle ultra-luxury retreat Octola Private Wilderness  has made history by becoming the world’s first travel destination to continuously monitor ultrafine air particles using advanced, research-grade technology.

Installed on its expansive private estate in Finnish Lapland, this pioneering air quality monitoring system provides real-time, scientific-grade data typically reserved for academic or governmental institutions. The initiative offers guests a unique and measurable insight into the purity of Arctic air — long considered among the cleanest on Earth.

“Many destinations speak about clean air, but Octola actually shows it,” said Professor Mikko Sipilä, an atmospheric sciences expert at the University of Helsinki. “It’s remarkable to see a travel destination support scientific research and bring meaningful transparency to a topic that impacts everyone.”

Scientific studies suggest that air pollution can shorten life expectancy by up to a decade in some regions. By contrast, the exceptional air quality at Octola may support respiratory recovery and overall wellbeing.

“Our surroundings have always offered a rare kind of purity,” said Octola Founder Janne Honkanen. “Now, we have the data to prove it — and protect it.”

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To complement its clean air initiative, Octola is also launching a new wellness concept- Respiro Octola – which focuses on respiratory health and longevity, offering guests experiences such as breathwork, sauna rituals, ice swimming, and yoga – harnessing the benefits of Lapland’s unpolluted air.

Rooted deeply in a respect for nature, the clean air monitoring project and wellness launch represent natural extensions of Octola’s core philosophy — to offer transformative experiences grounded in Lapland’s pristine environment. The technology will also be integrated into Octola II, the resort’s upcoming expansion set to open in December 2025.

In addition to enhancing guest experience, the data collected supports ongoing scientific collaboration with researchers including Northern Lights expert Dr. Esa Turunen. With more than 200 nights of aurora visibility each year, Octola is a valuable hub for environmental and atmospheric research.

Octola is already recognised as the first Arctic high-end destination with a negative carbon footprint, with this initiative further highlighting its commitment to environmental stewardship and conscious travel.

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Mandarin Oriental continues to make significant sustainability inroads https://latteluxurynews.com/2025/06/23/mandarin-oriental-continues-to-make-significant-sustainability-inroads/ https://latteluxurynews.com/2025/06/23/mandarin-oriental-continues-to-make-significant-sustainability-inroads/#respond Mon, 23 Jun 2025 00:39:21 +0000 https://latteluxurynews.com/?p=178012

Mandarin Oriental's 14th annual Sustainability Report has been released, with the 2024 report reflecting progress across all environmental and social pillars.

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Mandarin Oriental‘s 14th annual Sustainability Report has been released, with the 2024 report reflecting progress across all environmental and social pillars.

The latest study reinforces the Group’s objective to align its growth with responsible business practices that support guests, colleagues and communities.

With 43 hotels, 12 residences and 26 homes across 27 countries, the Group’s expanding portfolio continues to reflect its promise to deliver exceptional hospitality while addressing the real-world challenges that people and the planet are facing. In 2024, this meant building on measurable goals and long-standing principles and introducing practical innovations where they could make the greatest difference.

Mandarin Oriental Sustainability Report 2024 extract

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The year saw Mandarin Oriental achieve a 21% reduction in energy intensity and a 30% cut in carbon emissions compared to its 2012 baseline.

In Geneva, deep water from Lake Geneva now powers heating and cooling at Mandarin Oriental, Geneva through the GeniLac system, an elegant example of engineering aligned with the environment. Scope 3 emissions, often the most elusive, are now being tracked for the first time across the Group to help map out future reductions across the supply chain.

In Munich, water conservation found form in a Cool Flow System that regulates building temperature while treating water with the same care the city devotes to its industrial craftsmanship. Across the Group, water use has dropped 13% since 2012.

Mandarin Oriental Sustainability Report 2024

The Group cut waste intensity by 37% against its 2012 baseline. At Mandarin Oriental, Hong Kong, colleagues helped reduce food waste by 73% in their own colleague restaurant, saving 21,000 meals and avoiding 36 tonnes of carbon emissions annually. Winnow, an AI-based food waste tool, was rolled out to selected kitchens and is set for Group-wide implementation in 2025, while over two-thirds of properties began composting food waste.

Single-use Plastic has been nearly eradicated across the portfolio, with 99% of single-use plastics removed. In the Caribbean, Mandarin Oriental, Canouan joined the UN-backed Global Tourism Plastics Initiative, highlighting a shared commitment to industry-wide change.

Procurement standards remained stringent. Coffee, tea, cocoa, vanilla, sugar and paper were sourced responsibly, all verified by LRQA. Seafood procurement complied fully with WWF guidance, avoiding all endangered species. Guest feedback aligned with these efforts: over 92% of more than 100,000 guests surveyed expressed satisfaction with the Group’s sustainability practices, an increase from 91% in the previous year.

Mandarin Oriental Sustainability Report 2024

The report also highlighted the Group’s focus on people. All colleagues completed training in inclusive workplace practices, while 132 earned certification as mental health first aiders. A new initiative, launching in 2025, will support colleague-led Resource Groups, beginning with Women in Mandarin Oriental, to enhance visibility, advocacy and connection.

Community engagement remained strong, with colleagues contributing over 78,000 hours of volunteer time, supported by the Group’s one-day paid volunteering programme. More than 500 charitable initiatives were supported globally, alongside over US$520,000 in cash and in-kind donations.

“Sustainability at Mandarin Oriental is not a separate pursuit but integral to how we grow, how we lead, and how we serve,” remarked Laurent Kleitman, Group Chief Executive of Mandarin Oriental. “It reflects the choices we make each day, from the design of our buildings to the way we support our people and engage with communities.

“This report speaks to progress that is both considered and collective—built by many, and with purpose.”

View the report in its entirety here.

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Virtuoso summit drives greater focus on responsible travel https://latteluxurynews.com/2025/06/10/virtuoso-summit-drives-greater-focus-on-responsible-travel/ https://latteluxurynews.com/2025/06/10/virtuoso-summit-drives-greater-focus-on-responsible-travel/#respond Tue, 10 Jun 2025 01:25:07 +0000 https://latteluxurynews.com/?p=177118

Virtuoso hosted its first-ever Impact Summit at Fairmont Chateau Lake Louise last week, with 105 attendees from nearly 20 countries attending. A by-invitation-only event, the Impact Summit brought together a curated group of Virtuoso’s most engaged sustainability-focused advisors and partners. The Summit provided a platform to discuss solutions for furthering progress around what Virtuoso has identified as the three pillars of sustainability: supporting local economies, celebrating culture and protecting the planet.

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Virtuoso’s Javier Arredondo, Vice President, Sustainability with Jessica Hall-Upchurch, Vice Chair and Sustainability Strategist.

Virtuoso hosted its first-ever Impact Summit at Fairmont Chateau Lake Louise last week, with 105 attendees from nearly 20 countries attending. A by-invitation-only event, the Impact Summit brought together a curated group of Virtuoso’s most engaged sustainability-focused advisors and partners. The Summit provided a platform to discuss solutions for furthering progress around what Virtuoso has identified as the three pillars of sustainability: supporting local economies, celebrating culture and protecting the planet.

For two and a half days, Virtuoso fostered a collaborative environment for inspiring peer-to-peer discussions on best practices, industry challenges and new opportunities, while also enjoying and exploring the stunning surroundings of Lake Louise, Alberta.

During the event’s Opening Session, Jessica Hall Upchurch, Virtuoso’s Vice Chair and Sustainability Strategist, welcomed attendees.

Jessica Hall-Upchurch

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“Our efforts to educate advisors and amplify the work of our partners to Virtuoso travellers started 15 years ago,” she said. “Our principals when it comes to implementing sustainability in travel have always been ‘no shame, no blame’ and ‘start where you are,’ meaning we’d rather see 95 percent of the world take one step forward than five percent trying to get it perfect.”

Hall Upchurch continued, “The idea of the Impact Summit was a seed planted over a decade ago that’s been fed and nurtured, and after continuous alignment and a labour of love and passion amongst our network, it’s an honour to see the inaugural event come together.

“We all know travellers want a great experience, but making it easy for them to feel good about who they give their money to adds an emotional element that’s a powerful differentiator.”

Speaking of the purpose of the event, she continued, “This is a space for exchanging ideas, having future-focused discussions and engaging in meaningful collaborations. This event was designed to create stronger connections in our co-created ecosystem and to accelerate and amplify our collective journeys to making the world better.”

The event’s positive impact began even before the Opening Session. Jennifer Campbell, Senior Vice President, Global Events for Virtuoso shared that using emissions data gathered from attendee travel and event operations, Virtuoso had offset 64.6 metric tons of CO₂ through Planetair’s verified Canada Tree Portfolio reforestation project, ensuring a carbon-neutral footprint for this year’s Impact Summit.

Javier Arredondo, Virtuoso’s Vice President, Sustainability moderated a panel of Virtuoso senior executives in which they provided a view into how the entire Virtuoso organisation supports, amplifies and incorporates sustainability into the group’s business practices and network offerings. The panel included Brad Bourland, Chief Operating Officer; Thatcher Brown, Senior Vice President, Global Products; Helen McCabe-Young, Senior Vice President, Global Marketing; and Jennifer Campbell.

With a schedule designed to ignite ideas and meaningful dialogue, the programming included three distinct panels aligned with Virtuoso’s core sustainability pillars. An interactive Ideation Session followed each panel, where participants collaborated on key topics. Virtuoso leveraged cutting-edge AI technology to capture and analyse these discussions, resulting in multiple hours and hundreds of pages worth of insights to help shape and inform future initiatives.

Panellists included a diverse mix of Virtuoso members, partners, and media guests, such as:

  • Supporting Local Economies Panel, led by Thatcher Brown, Senior Vice President, Global Products
    • Christian Wolters, Intrepid Travel
    • Marc Telio, Entrée Destinations
    • Kristin Winkaffe, an independent affiliate of Avenue Two Travel
    • Juliet Kinsman, freelance journalist
  • Celebrating Culture Panel, led by Helen McCabe-Young, Senior Vice President, Global Marketing
    • Tietse Stelma, 50 Degrees North
    • Keith Sproule, Abercrombie & Kent
    • Yvonne Verstandig, Y Travel
    • Maryam Siddiqi, freelance journalist
  • Protecting the Planet Panel, led by Paula Franklin, Senior Director, Global Brand & Marketing Media
    • Nicole Robinson, andBeyond South Africa
    • Marina Elsener, Accor Hotels
    • David Tanguay, Aurora Expeditions
    • Marina Gouvea, PrimeTour Agencia de Viajes e Turismo
    • Klara Glowczewska, Town & Country

A mix of guest speakers, including Gilad Berenstein, tech entrepreneur, investor and Virtuoso board member, who discussed the role of AI in furthering sustainability efforts, and Chris Imbsen, director of sustainability for the World Travel and Tourism Council, who shared data and insights on the public and private sector’s support for sustainable tourism.

Matthew D. Upchurch, Virtuoso Chairman and CEO, who also serves as WTTC’s vice chair of membership, as well as Andrea Grisdale, WTTC’s Together in Travel vice-chair and CEO of IC Bellagio, discussed their work lifting up and providing a voice to the small and medium enterprises (SMEs) that have an outsized role in serving the travel industry.

Matthew Upchurch, CEO and Chairman, Virtuoso

Misty Belles, Virtuoso Vice President, Global Public Relations also led a panel of the media in attendance, in addition to Marika Cain, editorial director of Virtuoso, The Magazine. The conversation touched on best practices and language choices for communicating sustainability to readers, guests and travellers, how to tell more engaging sustainability stories and how companies can successfully become part of the sustainability conversation.

The Impact Summit was rounded out with Design Your Day activities each afternoon, in which attendees could choose from a variety of sustainability-focused activities such as hikes to Emerald Lake or Johnson Canyon, learning the process of making natural salves, volunteering with local charity Soup Sisters to combat food insecurity, a tour of Lake Louise’s water treatment plant or a warrior women tea ceremony.

Sponsors of Virtuoso’s inaugural Impact Summit included: Abercrombie & Kent, Travel Alberta, Destination Canada, Fairmont Chateau Lake Louise, Madrid Tourism, PONANT, Discover Puerto Rico, Visit Rwanda, Singapore Tourism Board and Wilderness.

Javier Arredondo and Nicole Robinson from andBeyond.

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