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Matthew Upchurch
Virtuoso—and the travel industry at large—has boomed over the past 20 years, mostly due to the proliferation of the independent contractor (IC) model. According to The Travel Institute, in 2008, less than a third (29%) of travel advisors were ICs; now, it’s the exact opposite, with 71% of advisors working as ICs.
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Upchurch pushes ‘Destination Stewardship’…
Virtuoso CEO and Chairman Matthew Upchurch is encouraging the industry to flip from using the phrase 'over tourism' to 'destination stewardship', which the…
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Talent shortage remains key industry concern for Virtuoso
A shift is required in how the profession of a travel advisor is perceived in order to attract and develop the next generation of talent, say industry experts.
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The evolving traveller requires a change of tack: Upchurch
By recognising that today's travellers span multiple generations and backgrounds, Virtuoso CEO and Chairman Matthew Upchurch believes the industry can better serve a wider audience and unlock unprecedented growth.
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Virtuoso goes ‘truly global’ with imminent US GM…
Virtuoso’s decision to appoint a US General Manager by the end of the year aligns with the luxury travel network’s goal to create a "truly global" operation,…
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Virtuoso winners celebrated as 2026 ANZ Forum host city…
Virtuoso’s top performers from across Australia and New Zealand were recognised at the second annual regional Virtuoso Awards on Wednesday night, where Auckland…
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Upchurch dismisses AI threat as Virtuoso soars to new heights
Virtuoso has seen network sales rebound beyond pre-pandemic levels, with Chairman & CEO Matthew Upchurch confident that growth will continue well into the future despite challenges from technological advancements like AI and growth in direct bookings.
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Upchurch sheds light on Virtuoso’s strategy and vision
Virtuoso's Chairman and CEO, Matthew Upchurch, offered insight on the global luxury travel network's overarching strategy and vision at last week's Virtuoso…
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Virtuoso focused on safeguarding reputation, brand value
Matthew Upchurch, Chairman and CEO of global luxury travel network, Virtuoso, has revealed the three major focus points that are top of mind for the consortia…
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“Australia made us truly global,” says Virtuoso CEO Upchurch
Matthew Upchurch, CEO and Chairman of Virtuoso sat down exclusively with LATTE yesterday to share his enthusiasm to be able to celebrate the luxury travel network's 20th anniversary in Australia.
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